Loyalty Platform is designed to offer a comprehensive solution for customer loyalty initiatives.
This platform encompasses various strategies, including online and in-store methods, to effectively engage customers and enhance customer retention.
- Tier-based Programs
- Points/Coins/Cashback Programs
- Tailored Loyalty Solution
- Paid/Free Loyalty
- Discount-based Programs
- Business Group Loyalty
- No. of Visit based
- Spend Based
- Family membership, pooling points, allow multiple mobiles and card to use membership
- Rewards as Points, Cashbacks, Discounts, Free Gifts, Vouchers
- Point expiry rules, points, cashbacks in installments with custom expiry.
- Event based bonus points such birthday bonus of 100 points, bring your carry bag get 10 points
Our Offer & Reward Engine provides businesses with dynamic and real-time customer insights
Based on transactional analytical, and behavioral data. These insights enable precise customer targeting, allowing businesses to deliver personalized offers and experiences.
With our platform, businesses can manage the entire offer lifecycle, from conception to targeting. This end-to-end management ensures that businesses can create and execute loyalty programs and campaigns seamlessly, maximizing their effectiveness.
We support a variety of reward options to incentivize customers, including points, cashback, discounts, free gifts, and vouchers. This flexibility allows businesses to tailor their rewards to their target audience and align them with their brand strategy.
Our Campaign Manager offers a range of powerful features
To help businesses create, monitor, and manage customized content and campaigns, enabling accurate and engaging interactions with customers. By leveraging customer segmentation, businesses can create targeted campaigns tailored to specific groups, enhancing the effectiveness of their marketing efforts.
To ensure a seamless loyalty experience, our platform supports various channels, allowing businesses to engage customers across multiple touch points. Whether it’s through events such celebrations, signups, top-ups, payment-medias, or purchases, or through coupon-based campaigns and engagement strategies, businesses can leverage the platform to deliver consistent and impactful loyalty campaigns.
- Whats App Campaigns
- SMS Campaigns
- Email Campaigns
- Push Campaigns
The fastest & easiest way to capture Customer Feedback and boost positive online reviews
- Fully customizable surveys
Tailor your feedback surveys to your business needs. Set dynamic follow-up questions based on customer responses, ensuring relevant insights. Seamlessly integrate with loyalty programs for a unified experience and capture advertisement ROI. - Easy to capture feedback on WhatsApp, SMS, tablet, phone
Capture feedback effortlessly across multiple channels—WhatsApp, SMS, tablets, or even via phone. Make it convenient for customers to share their thoughts anytime, anywhere. - Motivate customers with loyalty rewards to give feedback
Encourage customers to share their feedback by offering loyalty rewards points/discount/coupon/free item. These incentives not only boost engagement but also enhance brand loyalty. - Stop negative reviews
Receive real-time alerts on WhatsApp & SMS when negative feedback is received. Act promptly to resolve issues before they escalate and prevent negative reviews from going public. - Boost online reviews
Increase your positive Google/Swiggy/Zomato/Instagram/Facebook reviews by automating requests from satisfied customers. Enhance your online presence, rank higher in searches, and make it easier for new customers to discover your brand.
Our QR Codes boost store visits and drive extra sales by attract new customers!
Use QR codes to engage with online orders, partner stores, influencers, and social media, bringing more visitors to your retail or restaurant.
- Personalized Brand Page
Showcase your brand with a custom landing page designed to capture attention. Promote exclusive offers, collect visitor information, and engage with them for future marketing. Make a lasting impression and attract new customers. - Convert Online Orders into Store Visits
Not getting customer details from Zomato/Swiggy? Use QR code stickers with special in-store offers to convert your online order customers into in-store visitors. - Draw Crowds at Outdoor Events
Reach a wider audience by placing QR code offers on banners, posters, or standees at outdoor events, driving traffic to your store. - Partner Store Collaboration
Display QR codes in non-competing partner stores. Customers can scan, redeem rewards, share their info, and visit your store to claim them. - Social Media Buzz
Turn your social media followers into loyal customers by promoting offers via influencer posts or direct engagement. - Custom Link Redirection
Seamlessly direct your customers to any page—your website, menu, store location, or social media—using dynamic QR codes.
Our 1 Loyalty Platform, coupled with the inbuilt Nudge Framework
Offers a powerful combination to effectively engage customers and build delight within your loyalty strategies. The platform goes beyond just providing data by offering actionable insights. These insights are designed to enhance consumer engagement and work specifically for your business. The advanced analytical capabilities of 1 Loyalty enable you to make informed decisions based on data-driven insights.
Loyalty Platform, enables businesses to engage customers effectively. By leveraging actionable insights, empowering customers through nudges, and reducing operational challenges, our solution aims to create delight and foster loyalty for both the customers and the brand.
Our Referral Management feature empowers businesses to transform their customers into brand promoters
Ultimately helping them achieve their desired business goals. By implementing an effective referral program, businesses can leverage the power of word-of-mouth marketing and turn their satisfied customers into advocates for their brand. Referral management allows businesses to encourage and incentivize customers to refer their friends, family, and colleagues to their products or services.
Our platform supports various methods for referral invites, including WhatsApp, SMS, and QR code-based links. These features provide businesses with flexible options to encourage and enable customers to refer their friends, family, and contacts to their products or services.
Our Loyalty Consulting Service offers the expertise of our business experts
Who can assist you in designing the right loyalty strategy for your business. With their in-depth knowledge and experience, our consultants can provide valuable insights and guidance to help you create a loyalty program that aligns with your business objectives.
Furthermore, our loyalty experts take the time to understand the unique aspects of your business. They consider your industry, target market, competition, and specific goals to tailor a loyalty strategy that suits your business requirements. Their expertise allows them to provide personalized recommendations and solutions that address your specific challenges and leverage opportunities.
Our SAAS (Software as a Service) platform is designed to be a top-notch solution that offers robust security and an API-first approach.
It provides the flexibility of being deployed either on-premises or in the cloud, allowing clients to choose the hosting option that suits their requirements best.
